SALES TERMS AND CONDITIONS These Terms govern sales concluded between the ODYLUS / PORTI ' TOU Company and anyone passing order on this site.
1. Applicable law
The General conditions of sale are subject to French law. GUINGAMP Court will be exclusively competent for disputes between customers and company.
The customer places his order according to the process at the site and confirms the summary detailed thereof. The customer is required to provide all information necessary for the delivery: address, access code, floor. For first order and/or registration, the customer must enter its name, first name, e-mail address as well as its password. The password is strictly personal. The information recorded by the system in the online store is considered as proof of the transactions concluded between ODYLUS / PORTI ' TOU and its customers. Articles are offered within the limit of stocks available. If the item is not availabile, ODYLUS / PORTI' TOU agrees to notify as quickly as the customer by any means at its convenience. All orders by mail to be sent accompanied by its settlement to the following address: Odylus / Porti'tou ' tou - rue Galilee Z.I. Pegasus - 22300 Lannion – France. The Odylus / Porti'tou distance selling may not be effected only through the website or at the address above. Article 3. Acceptation de l'offre
3. Acceptance of the offer
To click on the button "I confirm my order" will be recording and the confirmation of your order as well as acceptance of these general conditions of sale. The customer's order shall be considered as accepted only after its posting by ODYLUS / PORTI ' TOU. Some orders may be subject to additional requests to the customer. In this case, the client is be informed by email. The customer's order may be cancelled by ODYLUS / PORTI ' TOU for any reason whatsoever, including for information necessary to the delivery failure. Customer’ ll be to informed by ODYLUS / PORTI'TOU.
Products will be delivered to the address indicated by client data entry. The invoice will be sent to the billing address where it differs from the delivery address. For reasons of security and for any order higher than 300 €, the delivery address must match the billing address. For deliveries in metropolitan France, products will be delivered to you, within 8 to 15 days of your order and within the limit of stocks. For DOM - TOM, deliveries will be the subject of special conditions. In the event of unavailability of all or part of the ordered items, waiting will get you of your order is placed. Delay greater than 30 days after your order, you will be possible to cancel or Exchange your order by mail to the address indicated below. In the event of a refund, the latter shall be effected by cheque.
5. Returns Policy
You have a period of fourteen days after delivery of your order to return product for Exchange or refund, without penalties except for the expenses of return. If this deadline expires normally a Saturday, Sunday or a public holiday or nonworking day, it is extended until the first day following (art.) L. 121-16.) Return and exchange fees will be entirely your responsibility. Any article deteriorated, damaged or outside of its original packaging will not be repeated. In the event of a refund, the latter shall be effected by cheque.
Prices are indicated in euros, inclusive of all taxes, shipping not included, and unless typographical errors. VAT rate applied shall be that in force on the day of ordering. Change of price, the product ordered will be invoiced on the basis of the rates in force on the day of registration of the order. An invoice for any warranty, shall be sent to the delivery.
7. Payment Payment methods:
regulation is done either at the time of the order by credit card or by bank or postal cheque France only (along with the purchase order generated or the number of order. However either refund France only secure Internet payment. Our company in partnership with the Crédit Agricole Bank guaranteed confidentiality and protection of data using a system (SSL) authentication and encryption.) At no time, our company or any other person visiting this site may have access to your credit card number.
8. Shipping costs
All orders shall be subject to invoicing participation in shipping costs. The amount of this contribution is determined by the total weight of order for all France. For deliveries in the DOM - TOM, deliveries will be the subject of special conditions. The amounts will be indicated at the time of your order.
The ordered goods remain the property of ODYLUS / PORTI ' TOU to full and effective price per customer payment.
10. After-sales service
The good condition of the ordered items should be checked upon receipt of delivery. The order error or the damage must be reported the date of receipt on the order form and our customer service contact information listed below. Any item damaged or does not match your order you will be refunded or exchanged in the 15 days following receipt of the items returned by your care. To make his return, customer must first contact the service. The customer will receive within days after contact, a slip back be must accompany the returned product. In the absence of this slip, return will not be treated as normal as possible. The product must be returned to the return address on it. Return slip shall include the invoice number without which the goods cannot be resumed. In the event of a refund, the latter shall be effected by cheque. Odylus / Porti'tou After-sales service Rue galilée - ZI Pegase 22300 Lannion France SAV@portitou.com
11. Force majeure
The company disclaims any responsibility or liability for breach of contract for reasons of force majeure, namely any event serious, exterior to the parties, unforeseeable and irresistible (strikes total or partial of our establishments, suppliers, carriers, weather, flights, fire...)
The products are covered by warranty indicated on the card of the product concerned. Warranty against manufacturing and operating defects plays if it is proved that manufacture or operation failure is attributable to the manufacturer. Warranty provides the replacement or repair or parts found to be defective. The guarantee does not work if it is proved that failure is linked to bad mounting by the client. Furthermore, the customer receives warranty against hidden defects.
13. Data protection
All information entered by the customer will be stored, processed and used for processing the order. These data will be communicated to the various partners involved in processing the order. Any customer opposing such communication is required to notify our customer service. Outside of the transfers of data necessary for processing the order, our company guarantees confidentiality of all information entered. Accordance with the law computer and freedom of 6 January 1978, we declare all of our files to the Commission called Nationale Informatique and Liberté (CNIL Declaration number is 1055076) and you have a right to access and rectify personal data about you
14. Intellectual and industrial property
All products, brands, texts, images, visible illustrations on this site are reserved in respect of copyright as well as the title of intellectual and industrial property and thus fall within our exclusive property. Therefore, any use, other than strictly private, will be sanctioned as intellectual property.
Any product offered on this site complies with the French legislation. In case of delivery outside of the French territory, the client must verify the import and use of the products ordered in the foreign country, our society unloading from liability arrangements. Texts, images and illustrations not contract, covered by our company is in no way responsible or errors which could drag on one of these media. 16. Nullity of a clause Where one of these clauses would be declared void, the other terms remain in full force and continue to produce their full effect between the parties.